16 November 2022
Customers from all over the world turn to Nimo-KG
Approximately 70 percent of Nimo-KG’s sales are made outside Sweden. Even though the company has no foreign sales offices.
“It is the customers who come to us”, says Martin Olsson, CEO of Nimo-KG.
Martin Olsson, CEO of Nimo-KG
Since its foundation in 1958, Nimo-KG has been based in Kågeröd, a few miles east of Helsingborg in Skåne, Sweden. From there, they have developed products that are now spread in production environments all over the world and can be found on all continents except Antarctica. Today, 70 percent of sales are exported, which Nimo-KG has managed to do despite having no sales offices abroad.
“Of course, over the years we have built up a network of dealers in different countries, but it is mainly the customers themselves who come to us. As they choose to modernise their production process, they have found that the solutions Nimo-KG supplies suit their purposes,” says Martin Olsson.
Working remotely with customers from different cultures is always a challenge. Since each solution is in principle customised, Nimo-KG has developed its processes based on these conditions. Many times, it is the first time the customer is conducting this type of procurement.
“The customer’s needs are most important to us and to develop the right solution we ask a lot of questions. We need to understand how the customer wants the process to work so that we can deliver what they need based on that. We have succeeded well in this and listening to the customer’s needs is probably the most important reason for our international success,” says Martin Olsson.
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